Operations and Administrative Manager

Associated General Contractors (AGC) East Tennessee AGC East Tennessee is seeking a highly organized and proactive Operations & Administrative Coordinator to support daily operations, member engagement, and program execution.   This role serves as the operational backbone of the organization—ensuring smooth internal processes, strong member communication, and effective coordination across events, facilities, and programs.

The ideal candidate thrives in a fast-paced environment, is detail-oriented, and takes ownership of tasks from start to finish.

 Position Details

Type: Full Time

Location: Construction Career Center, Chattanooga, TN

Reports To:  CEO and the Director of Workforce Development

 

Key Responsibilities

Operations & Administrative Support

Provide day-to-day administrative support across the organization

Manage calendars, logistics, and internal coordination

Support board and committee meetings (agendas, materials, follow-ups)

 

Digital Plan Room Management

Manage and update the digital plan room (approximately 2 hours daily)

Ensure accuracy, timeliness, and accessibility for members

Coordinate with members and contractors regarding postings

 

Member Database & CRM (GrowthZone)

Maintain and update member records in GrowthZone

Ensure data accuracy and segmentation

Support reporting and targeted communications

 

Member Engagement & Outreach

Conduct outreach to members regarding:

Upcoming events

Programs and opportunities

Support efforts to increase attendance and engagement

Maintain and update membership directories

 

Event Support

Assist with planning and execution of events, including:

Registration management

Vendor coordination

On-site logistics

Work closely with Director of Marketing on event execution

 

Facility Management (Construction Career Center)

Coordinate day-to-day facility needs:

Scheduling

Vendors

Supplies

General upkeep

Ensure the space is prepared for classes, events, and meetings

 

Special Projects

Provide support to leadership and directors on special initiatives

Assist with cross-functional projects as needed

 

Qualifications

2–5 years of administrative, operations, or coordination experience

Strong organizational and multitasking skills

Experience with CRM systems (GrowthZone or similar preferred)

Proficiency in Microsoft Office / Google Workspace

Strong communication and follow-through

 

Key Traits

Detail-oriented and reliable

Proactive and resourceful

Comfortable managing multiple priorities

Strong customer service mindset

 

 

Application Deadline and Submission

To be considered, interested candidates must submit a letter of interest and resume by April 10, 2026 to:

Leslie Gower, CEO

leslie@agcetn.org

No phone calls.